Avari Referral Program Terms and Conditions

1. The Program

The Avari Referral Program (the "Program") offers rewards to participants who introduce a new homeowner to Avari for vacation rental property management services in accordance with these Terms and Conditions (the "Terms"). Participation is voluntary. There are two ways to take part:

• Homeowner referrals. An eligible person, most often a current Avari owner, refers a friend who owns a home. If all applicable conditions in these Terms are satisfied, both the referring participant and the referred homeowner receive an Avari owner-statement credit.
• Realtor referrals. A licensed real estate professional refers a homeowner to Avari. If all applicable conditions in these Terms are satisfied, the participating referring realtor, or the applicable legal entity, will receive a cash referral fee.

Both referral types connect a new homeowner to Avari for potential management. A referral does not guarantee that Avari will accept a property, enter into a management agreement, or pay a reward. The reward is different for each type and is described in its own section below. In these Terms, "Avari," "we," "us," and "our" refer to Avari, operating as Avari by Casago, and its participating affiliates. "The Program" and "Program" refer to the Avari Referral Program described here.

2. Who can make a referral

Homeowner referrals

To make a homeowner referral and be eligible for a referral credit, you must:

• Be at least 18 years old.
• Be a current Avari homeowner in good standing, or another person Avari has designated as eligible to participate.
• Have the referred homeowner's express permission to share their contact information, property information, and other submitted information with Avari and to have Avari contact them about its services; do not submit sensitive personal information.

Realtor referrals

To make a realtor referral and be eligible for the referral fee, you must:

• Hold an active real estate and any other professional license required for the referral in the state where the referred property is located and remain in good standing through payment.
• Have the referred homeowner's express permission to introduce them to Avari, share the submitted information, and have Avari contact them; comply with applicable professional duties, brokerage policies, disclosure obligations, and advertising and solicitation laws.

Applies to both

Avari employees, contractors, and their immediate household members are not eligible to receive referral rewards, unless Avari expressly approves otherwise in writing. You may not refer yourself, a property you own or control, or a sham or affiliated entity created to obtain a reward. The referring party and the referred homeowner must be different people.

3. Who can be referred

A referred homeowner qualifies under the Program only if all of the following are true:

• They are a genuine new prospect who is not already an Avari homeowner, not in Avari's active lead or prospect records, and does not have a property currently managed by Avari.
• They own the referred property, or are authorized to enter into a management agreement for it.
• The referred property is located in a market Avari serves and is accepted by Avari for management.
• The referral was not already submitted by someone else and is not already known to Avari as an active prospect (see Section 7).

4. The reward

Homeowner referrals

When a homeowner referral qualifies and pays out under these terms:

• The referring party receives a $500 credit applied to their Avari owner statement.
• The referred homeowner receives a $500 credit applied to their first Avari owner statement.

These credits are applied as statement credits toward Avari management charges appearing on the recipient's applicable Avari owner statement. They have no cash value, cannot be redeemed for cash, and are not transferable, except where required by law. A credit may not exceed amounts then due on the applicable statement.

Limited-time promotion. For homeowner referrals that go live on or before 12/31/2026, the referring party credit is increased from $500 to $750. The referred homeowner credit is increased from $500 to $750. Only one promotional rate applies to a given referral, and the promotion cannot be combined with other offers unless Avari states otherwise. The standard $500 and $500 amounts apply to referrals that go live after the promotion ends.

Realtor referrals

When a homeowner referred by a licensed real estate professional signs an Avari management agreement and the home goes live on StayAvari.com, Avari will pay a cash referral fee that ranges from $500 to $2,000 per referred home, based on the size of the home. Payment may be made to the professional's supervising or employing broker rather than directly to the professional.

• For properties that have 0-1 bedrooms, the referral fee is $500
• For properties that have 2 bedrooms, the referral fee is $1,000
• For properties that have 3-4 bedrooms, the referral fee is $1,500
• For properties that have 5 bedrooms or more, the referral fee is $2,000

In addition to the referral fee, Avari will refer the listing back to the referring licensed real estate professional if and when Avari becomes aware that the homeowner later decides to sell the property, subject to the professional's then-current eligibility and licensure, applicable law, and any intervening relationship or contractual obligation. This is not an exclusive listing right, guarantee of a listing, procuring-cause determination, or promise that a sale will occur. This is a first-introduction referral only. Avari does not operate an in-house brokerage, and Avari does not take, share, or charge any fee or commission on the eventual sale.

5. When the reward is earned and paid

A reward is earned only after both of the following have happened:

• The referred homeowner signs an Avari management agreement, and
• The referred property is live and available for bookings on StayAvari.com.

Subject to verification and receipt of all required information, once earned, the reward is paid 30 days after the referred home goes live on StayAvari.com. For homeowner referrals, the credit is applied to the subsequent owner statement on that basis. For realtor referrals, the referral fee is paid on that basis. Processing delays caused by incomplete, inaccurate, or missing documentation do not create liability for Avari. The conditional listing-back commitment is governed by Section 4.

If a referred homeowner does not sign, cancels, fails onboarding, or the property is rejected or removed from management before going live, no reward is earned or due. Avari may withhold, offset, recover or reverse a reward that was issued in error, obtained through fraud or abuse, or based on inaccurate, incomplete, unauthorized, or misleading information, to the extent permitted by law.

6. Where the Program is available

Avari currently provides property management services in six states: Alabama, California, Florida, Nevada, Oregon, and Washington. Program availability and reward eligibility depend on the referred property's location, the referral type, the participant's status, the participating Avari entity, and applicable law. Avari may decline or structure a referral differently where necessary for legal or regulatory compliance.

Homeowner referrals

Homeowner rewards are noncash statement credits, not cash referral fees. Nevertheless, availability must be confirmed under the laws governing property management, real estate activity, rebates, inducements, and unlicensed referral compensation in the state where the referred property is located. No credit will be offered or issued where prohibited or where Avari determines that required conditions have not been satisfied.

Realtor referrals

The realtor referral fee will be offered and paid only if permitted by applicable law and only to the licensed broker, brokerage, real estate professional, or other recipient legally entitled to receive it. Paying a referral fee to a licensed agent is generally permitted, but it may still be subject to state licensing, disclosure, and written referral-agreement requirements, and some states require that the fee be paid to the agent's broker rather than to the agent directly. Requirements may vary by state and may include appropriate licensure in the property's state, payment through a supervising or employing broker, broker consent, a written referral agreement, consumer disclosures, recordkeeping, and restrictions tied to property-management or real-estate activity. Avari may require documentation and may decline or redirect payment as necessary for compliance; no participant may require Avari or a broker to make a prohibited payment.

7. One reward per property, and how ties are handled

A referred property may generate only one reward under the Program, regardless of the number or type of submissions. If Avari receives duplicate referrals, including a homeowner and realtor referral for the same property, the earliest complete, eligible submission recorded through Avari's designated process controls [qualifies], subject to any preexisting active lead and applicable law. Avari may request supporting evidence and will make a reasonable, good-faith attribution determination based on its time-stamped records; Avari is not responsible for private allocation disputes among submitters.

A property already known to Avari as an active prospect at the time of a referral is not eligible for a reward. A referral is not valid until Avari receives all required information, and incomplete submissions do not reserve priority.

8. Taxes

Rewards may be taxable. Each recipient is solely responsible for determining and paying all applicable taxes and should consult their own tax adviser. Before payment, Avari may require a completed Form W-9 or other tax documentation, withhold amounts if required, and report rewards to tax authorities, including by issuing a Form 1099, where required by law. Avari may withhold a reward until required documentation is complete and verified.

9. Privacy, consent, and communications

By submitting a referral, you represent that you provided any notice and obtained any consent required to share the submitted information with Avari and for Avari to contact the referred homeowner about its services by the channels the homeowner authorized. You must not purchase lists, submit information collected deceptively, or send unlawful or unsolicited communications on Avari's behalf. Avari will process personal information in accordance with its applicable privacy notice at Privacy Policy | Avari Vacation Rentals and applicable law. Submission does not by itself enroll the referred homeowner in recurring marketing; Avari must separately honor applicable consent, opt-out, do-not-call, and electronic-communications requirements. The referred homeowner may contact Avari to exercise available privacy choices.

10. Marketing and Program communications

Participants may share Avari-approved Program materials but may not make false, misleading, unsubstantiated, or unauthorized claims; misrepresent reward availability, amounts, deadlines, expected rental income, property performance, services, or affiliation with Avari; bid on Avari trademarks; create look-alike websites or accounts; or use Avari's names, logos, or content without written permission. Any public statement must be consistent with these Terms, clearly disclose material conditions and the participant's connection to Avari where required, and comply with applicable endorsement, advertising, anti-spam, and solicitation laws. If a communication conflicts with these Terms, these Terms control unless Avari expressly states otherwise in a written promotion-specific addendum.

11. Independent relationship; no authority

Participation does not create an employment, agency, partnership, joint venture, franchise, fiduciary, brokerage, or other representative relationship with Avari. Participants act independently, have no authority to bind Avari, negotiate or execute agreements for Avari, quote guaranteed terms, provide legal or tax advice on Avari's behalf, collect funds, or represent that they are Avari's agent. Real estate professionals remain solely responsible for their professional duties, licenses, brokerage relationships, and client disclosures.

12. Changes to or end of the Program

Avari may change, pause, or end the Program, or any part of it, including reward amounts, the referral fee, the listing-back commitment, eligibility, and the promotion, at any time and without notice. Changes take effect when Avari posts the updated terms or announces them. Referrals already earned under the terms in effect at the time will be honored.

13. Disclaimers and limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE PROGRAM IS PROVIDED "AS IS" AND "AS AVAILABLE." AVARI DOES NOT GUARANTEE PROGRAM AVAILABILITY, ACCEPTANCE OF ANY PROPERTY, EXECUTION OR CONTINUATION OF A MANAGEMENT AGREEMENT, BOOKINGS, REVENUE, A SALE, A LISTING, OR RECEIPT OF A REWARD. AVARI DISCLAIMS IMPLIED WARRANTIES TO THE EXTENT THEY MAY LEGALLY BE DISCLAIMED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, AVARI AND ITS AFFILIATES, AND THEIR RESPECTIVE OWNERS, OFFICERS, EMPLOYEES, AND AGENTS, WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, LOST PROFITS OR OPPORTUNITIES, OR PRIVATE DISPUTES ARISING FROM A REFERRAL, EVEN IF ADVISED OF THE POSSIBILITY. TO THE MAXIMUM EXTENT PERMITTED BY LAW, THEIR AGGREGATE LIABILITY ARISING OUT OF THE PROGRAM WILL NOT EXCEED THE REWARD ACTUALLY PAID OR PAYABLE FOR THE REFERRAL GIVING RISE TO THE CLAIM. THESE LIMITATIONS DO NOT EXCLUDE LIABILITY THAT CANNOT LAWFULLY BE LIMITED.

14. General

Avari's decisions about eligibility, qualification, and payment under the Program are final. The Program is void where prohibited or restricted by law. These terms are governed by the laws of the applicable state, without regard to conflict of law rules. If any part of these terms is found unenforceable, the rest remain in effect. Participating in the Program means you agree to these terms.

15. Questions

For questions about the Program or a specific referral, contact the Avari referral team at referrals@avarimgmt.com.