WHAT WE COVER
Support for your vacation rental
Your Avari management fee covers a wide range of maintenance needs:
Guest supplies (approximately $9 per reservation)
House visits during guest stays to plunge toilets, troubleshoot WiFi, and flip breakers
Standard supplies such as batteries and cleaning products
Minor maintenance like tightening hinges and reinstalling window or door screens
Inclement weather checks including pre and post-storm visual inspections
WHAT YOU COVER
A clear picture of costs
You are responsible for costs that go beyond the day-to-day expenses of running your rental home. This includes monthly utilities, replacing items due to normal wear and tear, and larger repairs. Here is a side-by-side look at what Avari covers versus what falls to you as the owner:
| Avari covers | Owner covers |
|---|---|
| Local staff visit to troubleshoot WiFi | Technician visit to repair internet |
| Testing smoke detectors and replacing batteries | Replacing a broken smoke detector |
| Home safety kit | Replacement of fire extinguishers and smoke detectors as required |
| Sweeping sidewalks before guest arrival | Regular yard maintenance |
| Tightening hinges on doors | Installing blinds |
| Plunging a toilet or adjusting flapper valves | Toilet repair beyond a simple clog |
| Standard air filters, batteries and lightbulbs | Air conditioner preventative maintenance, smoke detector breaking |
Some exceptions may occur that require significant administrative time, such as researching a specialty part or attending a lengthy meeting with a contractor. Our goal is to always resolve issues as quickly and painlessly as possible and to never surprise you with unexpected charges. If you have questions about a specific scenario, reach out to your local property manager.
*This service may not be available in all markets. Service limitations may apply in some areas or HOA-managed communities. Reach out to your Avari representative for details specific to your home and market.
Questions about maintenance coverage?
Your local team is your first call. Find their contact information in our directory.
